CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. There are certain situations where no refunds are granted: (if applicable) Please do not send your purchases before you hear back from us with the required information. Please Note that a 25% restocking fee is applicable to returns. Once Merchandise has been received and inspected, a refund will be issued.

Ship your product to our Return Center provided for the specific product type Within 48 hours you shall receive an RMA Please send us an email at Send message requesting RMA for specific product, include order number and email used in original purchase. To complete your return, we require order details including a receipt or proof of purchase. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases in any personal care products Goods such as made-to-order products (leather, jewelry, wedding, etc.) personalized items, all mats/rugs, audio/visual, customized gifts, select wedding items, educational items or open boxed items cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused, unmarked, unbroken and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

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